Welcome to the GetMedEasy Frequently Asked Questions page. Here you can find answers about ordering dialysis products online, dialyzers, dialysis consumables, delivery, payment, Cash on Delivery, returns and product safety. If you cannot find the information you need, please contact us.
Ordering
You can order a dialyzer through the GetMedEasy website by selecting the product you need, checking the available product information and price, adding it to your cart, and completing the checkout process. If you need assistance before placing an order, you can contact us for product availability or ordering support.
Product availability is generally shown on the individual product page. If a product is marked as in stock, you can place an order online. For bulk requirements or products with limited availability, we recommend contacting us before placing the order to confirm current stock.
Yes. GetMedEasy accepts orders for dialysis products and consumables from hospitals, clinics and healthcare facilities. For institutional or regular requirements, please contact us to discuss product availability, quantity and pricing.
Dialyzers
A dialyzer is a medical device used during hemodialysis to help remove waste products and excess fluid from the blood when the kidneys cannot perform these functions adequately.
GetMedEasy offers different types and models of dialyzers, including low-flux and high-flux options, depending on product availability. Click here to read more about Dialyzers .
Dialyzers can differ in several specifications, including membrane material, effective surface area, ultrafiltration coefficient, clearance characteristics, priming volume, flux classification and whether the device is intended for single use or other manufacturer-specified applications.
The appropriate specification depends on the dialysis prescription, equipment and clinical requirements. Product specifications should therefore be checked before ordering.
The appropriate dialyzer should be selected according to the patient's clinical requirements and the dialysis prescription provided by the treating nephrologist or qualified dialysis professional.
You should consider factors such as membrane type, effective surface area, flux, clearance specifications, priming volume and compatibility with the dialysis system.
GetMedEasy provides product specifications to help customers identify the product prescribed or required by their healthcare provider.
Delivery
Yes. GetMedEasy accepts orders from customers across India and provides delivery most of the addresses through available courier/shipping services.
Getmedeasy tries to send the product as soon as possible after your order. But delivery time depends on the destination, courier service, product availability and the time required to process the order.
Normally the product reaches to the destination in 3 to 4 days if you are located in major cities of India.
Sometimes the product need more time for bad weather condition or incorrect address .
After your order has been dispatched, tracking information is provided through the your GetMedEasy account, registered email Id and also to your registered whatsApp Number . You can use the tracking details to check the shipment status by clicking the link or by providing information.
If you not getting any tracking information for longer period of time please WhatsApp at 81360-86551 followed by your order id or email to getmedeasy@gmail.com.
Payment & COD
GetMedEasy provides online payment options such as cards, net banking and UPI subject to the payment methods available at checkout. Cash on Delivery may also be available for eligible orders and locations.
Yes. Cash on Delivery is available for eligible orders and locations.
COD availability may depend on the delivery address, product, order value and other order conditions.
In some of the cases , this may happen , if you already paid you please share the payment details to our whatsapp no or email us. If our account received your payment we will process your order immediately.